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FAQ`s of SF INDUSTRIES

WHAT IS THE ESTIMATED DELIVERY TIME?

The Delivery time depends on the product. If a product is in our stock, we can deliver it within 1-4 days. If the product is imported then we may provide you an Estimated Delivery Time as per your required product.

HOW CAN I PLACE AN ORDER?

The order placing procedure is very simple. You can select a product code & name and add to Cart form at available link CART. Then follow the simple steps to place the order. Alternatively, you may visit our offices directly

WHAT PAYMENTS METHODS YOU ACCEPT?

We offer Online Bank Transfer, Cheque, PayPal account, Credit Cards.

IS YOUR COMPANY ISO CERTIFIED?

Yes; our company is ISO 9001:2008, CE, FDA certified. You can also request these certificates from us.

ARE YOU REALLY PRODUCING THE ENTIRE PRODUCT DISPLAYED ON WEB SITE?

Yes, sure we by own produces all the products displayed in the catalog, moreover; we have our own manufacturing plants & steel refinery which helps us to products the instruments in house and with customized patterns & bulk quantity of products keeping in view the world required quality standards.

WHAT TYPE OF MATERIAL / STEEL YOU ARE USING FOR MANUFACTURING THE INSTRUMENTS?

We are using the German, French and Japanese stainless steel for the production of instruments with different types of steels like 410, 420, and 304.

I AM UNABLE TO FIND MY DESIRED DEVICE?

SAFIA FRANCIS INDUSTRIES is apologizing for this but you doesn’t need to be worried just send us the item names with art no. from any international catalogues like Martin, Downs, Aesculap, Miltex etc.

WHAT ARE YOUR BUSINESS TERMS?

You can see our sales terms from our web site just clicking on terms & conditions button.

DO YOU PROVIDE PRIVATE LABELING?

Yes; sure under special circumstances, we provide private label services and put the required marks or brands on the instruments.

WHAT IS PROCESS OF SAMPLE DO YOU OFFER FREE SAMPLES?

Yes; we offer free samples but fright charges are paid by customer.

WHAT KIND OF PRODUCTS DO YOU MANUFECTURE?

We provide the complete solution of surgery instruments. Our product portfolio includes the wide range of surgical instruments. We also provide complete Beauty Instruments & Veterinary Instruments.

DO YOU ACCEPT ORDERS FOR BRAND NEW AND SEECIAL ITEMS?

Yes we do undertake the designing and production of special and new products for our customers. For this, we require design drawings, master samples or simple description of requirements.

DO YOU OFFER GUARANTEE ON YOUR PRODUCTS?

All our products are guaranteed for 2 years.

WHAT KIND OF PACKING DO YOU USE FOR INSTRUMENTS?What kind of packaging do you use for instruments?

We use very attractive packaging, which varies with the type of products. Instruments are packed Individual in polythene bags. And then packed in small boxes and finally the small boxes are put in strong outer boxes which ensures safety of goods during transit.

HOW CAN WE REACH YOU?

We have provided a map on available on our contact details where you can easily find us.

HOW CAN I FIND INFORATION IF NOT LOCATED SO FAR?

You just mail us at info@sfindrs.com with your unsolved questions our representative will assist you soon with satisfactory answers of your said questions.